FAQs
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Returns & Exchanges
Below are some common questions about returns and exchanges. View ourreturn policy here.
Do you accept returns?
You must initiate the return process within 30 days from the date of purchase.
To be eligible for a return, the product must be unused, unopened, and in its original packaging.
Opened items are subject to manager discretion.
What if I received a defective product?
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate.
Delivery & Pickup
Below are some of are common questions about delivery & pickup. View our delivery policy here.
When can I pickup my order?
Your order should be ready for pickup within 30 minutes.
Do I need ID for delivery/pickup?
Yes, you will need to present a valid state-issued ID to receive your order.
Can a friend receive my order?
Yes, a friend can receive your order so long as they are 21+ years of age, possess a valid state-issued ID, and name is added to the order notes.
When will you offer delivery?
Same-day delivery is currently in the works.
Products
Below are some common questions about our products
What is THC-A?
Tetrahydrocannabinolic acid (THCA) is a type of cannabinoid and precursor to THC.
When THCA is heated, smoked, or vaped, it turns into THC. THC is the cannabinoid that can give you a lifted, euphoric feeling.